Tesla Reliability Customer Stories

Tesla Tales from Tesla Owners

Almost all of the links below are from Tesla owners talking about their experiences. Learn the truth about Tesla reliability. You can also visit #TeslaQualityIssues for more.

Information about the site itself can be found by scrolling to the bottom of this page.

Too Fragile For a Carwash

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Many car washes are now refusing Teslas.

Insane Insurance Premiums

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Tesla owners say insurance costs are expensive and going up all the time. Can you afford a higher insurance payment?

Expensive Repairs with Long Waits

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Many Tesla owners have found surprising waits and costs for even the smallest repairs. Owners still have to pay their car note and insurance while they wait months to get their car back. Tesla rarely provides loaner vehicles.

Poor Customer Service

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Tesla owners say customer service is a disaster. You can see more at #TeslaServiceIssues.

Broken Promises

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Tesla promises refunds, upgrades, and referral awards. Even appreciation. Owners report Tesla doesn't always deliver.

Bad Paint Quality

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Tesla owners complain about cheap paint jobs that do not last. You can see more at #TeslaPaintIssues

Broken Suspension and Whompy Wheels

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Tesla owners report that the suspensions are not well made and sometimes wheels just fall off. You can find more at #whompywheels.

Batteries & Charging

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Tesla owners say that charging sometimes fails. Over the air updates have sometimes dramatically changed the performance of batteries and charging.

Touch Screens

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Tesla touch screens degrade quickly. They develop yellow lines around the edges and sometimes leak glue. For more see #TeslaScreenIssues.

Auto Acceleration

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Teslas owners say the cars sometimes auto-accelerate and this often leads to accidents.

Not worth the price

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People have reported that the car rattles, wind noise is awful, suspension is bumpy. Yet a Model 3 costs as much as a BMW or Mercedes.

Autopilot Incidents

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Many people report that Tesla autopilot is dangerous and buggy. See more at #TeslaAutopilotIssues.

Tesla Fires

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Teslas keep bursting into flames. Other EV companies issue recalls at the slightest risk but Tesla keeps pretending there isn't a problem. You can see more at #TeslaFireIssues

Broken Computer

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Tesla owners report being frustrated because sometimes the computer in a Tesla simply does not work.

Bumpers Falling Off

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Some Tesla owners have reported that Teslas have trouble with severe weather. Sometimes the bumpers fall off in heavy rain or snow


We are not affiliated with Tesla or any other organization. This is a volunteer project and we have no institutional funding.

Our goal is to help inform people on the rarely reported challenges Tesla owners face in the real world. Media reports often focus on stats like 0-60 speeds, max range, and charging rates. There is more to owning a car. Reliability matters.

Please let us know if we are missing any important stories, or if you find any inaccuracies on our website, via the "Contact Webmaster" link below.